Terms and Conditions

These terms and conditions shall apply to all contracts made by African Vista Limited and constitute an entire and exclusive agreement between the Company and the Client. No subsequent agreement in any way altering these terms and conditions shall be binding on the Company unless made in writing and signed by an authorized officer of the Company.

(1) TOUR ARRANGEMENTS

The Company will use its best endeavors to ensure that the transport, accommodation, meals, and other agreed services [herein called “Services”] provided are fully in compliance with the information given to the Client but the liability of the Company to the Client to the breach of contract is restricted to liability whereby the negligence of themselves.

• The Company accepts no liability in the event of Services not being carried out or being altered by any matter whatsoever beyond their control. Such matters include but are not limited to the closure of National Parks, Sanctuaries, Hotels/Lodges, and such like matters and the Company reserves the right to make such alterations to the itinerary when in its sole judgment it is deemed necessary or desirable for the comfort, convenience or safety to Clients.
• The Company accepts no liability for damages directly or indirectly
  arising out of delays in departures or arrivals occasioning the missing of roads, rail, ship, or aircraft connections.
• The Company accepts no responsibility for airline reservations and reconfirmations, nor any liability for damages arising from any changes of airline schedules, cancellation of flights, or errors and mistakes made by airline offices or travel agents.
• The Company accepts no responsibility or liability in the event that Services of equal value having been offered to Clients are declined.

(2) PRICE VARIATION

The Company reserves the right to increase all or any of the prices without prior reference to the Client in any of the following events:

• Any statutory increase in taxes or other dues imposed by the Tanzanian
  Governments or any officer or agent thereof;
• Any local increase in the price of aviation fuel or motor vehicle fuel or any other increase in the cost of transport which forms part of the Services;
• Any increase in the cost of accommodation or meals forming part of the Services;
• Any increase in entrance fees to national parks, national reserves, and sanctuaries and any other entrance fees forming part of the Service;
• Any other increase in the Company’s operating costs or cost of providing the Services which are beyond the Company’s control and which the Company has every reasonable effort to prevent.

(3) BOOKING AND CONFIRMATION

A deposit of not less than 30% is required to confirm a booking and the balance is to be paid not later than four weeks (4) before the Services commence. When booking a trip after the final payment due date, African Vistas requires full payment to confirm your accommodations for your stay in Tanzania.

(4) ACCOMMODATION

The Company reserves the right to substitute the hotels named in the itinerary when necessary. Avoid unexpected accommodation changes by early booking (at least 40-60 days before the safari) to guarantee your first choice.

(6) MARKETING

The Company reserves the right to use any photographs and videos taken during tours for marketing or any other advertising material. The client hereby gives consent to use such photographs and authorizes the Company to retain the copyright for these photographs and such material.

 (7) PAYMENT PREFERENCE

All the payments should be Free from Bank Charges and We accept card payments. All prices are quoted in US$ Dollars.

Please note that: – US$ bills printed before the year 2009 are not accepted by Banks in Tanzania so we are unable to accept US$ bills printed before the year 2009.

(8) CHILDREN POLICY

Children under the age of 12 sharing a room with two adults generally pay 50% – 70% of the rate quoted except on air, rail, safaris, adventure programs, or balloon safaris.

(9) CANCELLATION

In the event of cancellation or variation of Services for whatever reasons the Company shall be entitled to charge cancellation fees as set out hereunder:

1. Up to 61 days before arrival date: no charge, credit note for deposit
2. 31 to 60 days before arrival date: 25%
3. 15 to 30 days before arrival date: 50%
4. 5 to 14 days of arrival date & no-shows: 75%
5. Within 2 days (48hours) of arrival date & No Shows: 100%

The liability to reimburse the Company for the cancellation fees, non-refundable booking fees, no-show fees, administration fees, and the like shall in no way limit or restrict the general rights of the Company to collect damages for breach of Contract.

(10) BAGGAGE

Baggage is restricted to 15 kg per person on domestic flights within East Africa. Soft-sided luggage or duffels are preferable to hard luggage for storage on safari vehicles and aircraft used within Africa. Large suitcases of dimensions greater than 24″ x 17″x 7″ are impossible to store in vehicles and on aircraft and should not be used. 

 (11) NON-PAYMENT BY THE DATE FOR COMMENCEMENT OF SERVICES

If the final payment due will not reach us by the specified date we reserve the right to treat the booking as cancelled. The Company shall be entitled to collect the outstanding payment from the Client directly and to recover all cancellation fees which they are
entitled to charge as per Condition 4 above.

 (12) INSURANCE

You are strongly advised to take out adequate insurance against all risks for an adequate sum. The Company does not undertake to provide medical care (except to call in the flying doctors transfer service in Tanzania) and the Company does not accept liability for any inadequate care provided.

 (13) GOVERNING LAW

These terms and conditions shall be read and followed in all respects under the Laws and regulations of the United Republic of Tanzania. All bookings shall be governed by, construed, and interpreted per the laws of the United Republic of Tanzania and shall be subject to the exclusive jurisdiction of the Tanzanian Courts.